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前臺接待用英語應(yīng)該怎么說

時間:2023-06-28 11:20:40 志升 公務(wù)接待 我要投稿
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前臺接待用英語應(yīng)該怎么說

  大家在學(xué)習(xí)英語的過程中,可能會接觸到前臺接待這個詞,那么前臺接待用英語如何說呢?下面是小編為你整理的前臺接待英語,希望對你有幫助。

前臺接待用英語應(yīng)該怎么說

  前臺接待用英語應(yīng)該怎么說 1

  Reception clerk.

  前臺接待用英語應(yīng)該怎么說 2

  1. 接電話時不可以簡單地回答“Hello”,而應(yīng)報上自己的公司或所屬單位的名稱。例如:

  “Hello, this is Information Desk.”

  您好,這里是問詢處。

  “Information Desk speaking. May I help you?”

  問詢處,請問您要服務(wù)嗎?

  2.打錯電話時

  如果是外線打錯時,可以回答:

  I am afraid you have the wrong number.

  不好意思,您打錯電話了。

  This is the LI JIA Hotel, 2234-1156.

  這里是麗嘉酒店,電話是2234-1156。

  如果是總線轉(zhuǎn)錯內(nèi)線時,可以回答:

  This is Room Reservations. I’ll transfer your call to Restaurant Reservations.

  這里是客房預(yù)約處,我?guī)湍D(zhuǎn)接到餐廳預(yù)約柜臺。

  I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.

  不好意思,這是直接電話。我們無法為您轉(zhuǎn)接中式餐廳。請您改撥2234-1156,好嗎?

  3.當(dāng)負(fù)責(zé)的工作人員不在時

  I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.

  不好意思,林先生現(xiàn)在外出。他應(yīng)該會在下午5點左右回來。

  I am afraid Mr.Hao is on another line. Could you hold the line, please?

  不好意思,郝先生正在講電話。請您在線上稍侯好嗎?

  I’ll tell him to call you back when he returns.

  他回來時,我會請他回電。

  May I have your name and phone number, please?

  請告訴我您的大名和電話好嗎?

  4.當(dāng)會話結(jié)束時

  結(jié)束電話中的對話時,不可以簡單說“bye-bye”,最好說:

  Thank you for calling.

  感謝您的來電。

  You are welcome, sir.

  先生,不客氣。

  We look forward to hearing from you.

  我們靜候您的佳音。

  Please contact me if you have any further questions.

  如果您有任何其他問題,請和我聯(lián)絡(luò)。

  前臺接待用英語應(yīng)該怎么說 3

  Good morning/afternoon!早上好/下午好

  Hi! Can I help you?/How can I help you?/Are you being helped?

  您好!你有什么事嗎?

  Did you make an appointment with him/her?

  你跟他/她預(yù)約了嗎?

  Whats your name?

  你叫什么名字?

  How to spell your name?

  怎么拼寫你的名字?

  May I see your ID, please?

  你有證件嗎?

  Give me one second please. /

  請稍等

  One moment please, let me call him/her first.

  稍等,我給他/她打個電話.

  Im sorry. He is busy right now. Would you like to call back later?

  對不起.他正忙.您過一會再打來好嗎?

  He was here just now. He just stepped out.

  他剛才還在這.他剛出去.

  Would you like to leave a message?

  您要留言嗎?

  Im sorry. He is talking on the phone now. Please call back later.

  對不起,他在打電話.請過會再打來.

  May I know who is calling?

  請問您是哪位?

  Nobody answered the phone.

  沒人接電話.

  Please sign your name here.

  請在這簽名.

  Take care!

  保重!

  Have a good day!

  開心

  Have a nice weekend!

  周末開心

  Have a good one!

  公司前臺接待常用的英語

  1. 接 ... 時不可以簡單地回答“Hello”,而應(yīng)報上自己的公司或所屬單位的名稱。例如:

  “Hello, this is Information Desk.”

  您好,這里是問詢處。

  “Information Desk speaking. May I help you?”

  問詢處,請問您要服務(wù)嗎?

  2.打錯 ... 時

  如果是外線打錯時,可以回答:

  I am afraid you have the wrong number.

  不好意思,您打錯 ... 了。

  This is the LI JIA Hotel, 2234-1156.

  這里是麗嘉酒店, ... 是2234-1156。

  如果是總線轉(zhuǎn)錯內(nèi)線時,可以回答:

  This is Room Reservations. I’ll transfer your call to Restaurant Reservations.

  這里是客房預(yù)約處,我?guī)湍D(zhuǎn)接到餐廳預(yù)約柜臺。

  I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.

  不好意思,這是直接 ... 。我們無法為您轉(zhuǎn)接中式餐廳。請您改撥2234-1156,好嗎?

  3.當(dāng)負(fù)責(zé)的工作人員不在時

  I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.

  不好意思,林先生現(xiàn)在外出。他應(yīng)該會在下午5點左右回來。

  I am afraid Mr.Hao is on another line. Could you hold the line, please?

  不好意思,郝先生正在講 ... 。請您在線上稍侯好嗎?

  I’ll tell him to call you back when he returns.

  他回來時,我會請他回電。

  May I have your name and phone number, please?

  請告訴我您的大名和 ... 好嗎?

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